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Key Focus Areas
Frontline Service Delivery Monitoring
Tools and Guidelines
PM&E Capacity Development Coordination
Management Performance Assessment Tool
Medium Term Strategic Framework: 2014-2019
Government Performance Information
Socio Economic Impact Assessment System
Local Government Performance Assessment
20 Year Review
Promotion of Access to Information
Mid-term Review of Government Priorities
Guides Manuals and Templates
Outcomes Delivery Agreements
Reports and Other Information Products
Strategic Plan and Annual report
National Development Plan
National Income Dynamic Study (NIDS)
Office of the Minister
Office of the Director General
Compliments and Complaints
Anti-corruption and Fraud
National Planning Commission Office
Local Government Performance Assessment
Overview of LGMIM
The LGMIM is a model or framework that is used to measure or benchmark the institutional performance of municipalities across a number of key performance areas (KPAs). In each KPA, performance is assessed against standards established with the assistance of relevant sector departments (e.g. National Treasury for financial management and Department of Water & Sanitation for water and sanitation services). LGMIM looks at the municipality from various angles concurrently, thus adopting a holistic approach to institutional performance analysis. LGMIM does not duplicate existing monitoring by sector departments or the auditing conducted by the Auditor-General. Instead, LGMIM draws on existing evidence from municipalities and secondary data from oversight bodies when conducting the assessment.
The LGMIM framework is built around six (6) KPAs against which compliance and the quality of management practices is assessed, namely:
Integrated Development Planning and Implementation
Human Resource Management
The KPAs are further broken down into Management Performance Standards against which performance is measured.
What differentiates LGMIM from other monitoring processes is that it provides a consolidated view of a municipality’s performance across several critical KPAs, thus making it easier to prioritise areas that are in need of significant improvement. At the same time LGMIM can assist sector departments and other stakeholders in identifying areas where frameworks and guidelines could be improved.
Given the above, particularly the importance of effective management practices and work place capabilities to improve service delivery, the LGMIM has the following objectives:
Provide municipal leadership with a management information tool to reflect on how the municipality approaches its tasks in key management areas with a view to shaping management and administrative practices to deliver quality services;
Provide a framework to measure, monitor and support improved management practices in municipalities for quality service delivery and increased productivity;
Facilitate well-co-ordinated, targeted and differentiated support by national and provincial departments.
LGMIM can be a great asset to Executive Mayors and Municipal Managers who want to build
strong and well-functioning municipalities. The benefits include:
Grants municipalities an opportunity to reflect on management practices and operational processes.rants municipalities an opportunity to reflect on management practices and operational processes.
Assists municipalities identify where improvements are needed and the nature of the improvements.
Guides the development and implementation of an improvement plan to give effect to the improvements.
Focus for management on a set of key operational processes that are regularly measured, monitored and improved.
Information generated through the LGMIM analysis can be used to inform the drafting of performance agreements.
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