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Publications
FSDM Reports
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Tools and Guidelines
Currently selected
Case Studies
Case Studies 2013/14
Case Studies 2014/15
Case Studies 2015/16
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FSDM Tools and Guidelines
1.1 Summary of annual visit schedule 2012-13.pdf
1.1.2 FSDM Data base of national service points.xlsx
1.1.3 FSD Process Map.pdf
1.1.5 Visit itinerary template.pdf
FSDM 14-15 Questionnaire Guideline.pdf
2013-14
2.1.1 FSDM final scores consolidation template 13-14.pdf
2.1.2 Visit analysis checklist.pdf
4.1.1 FSDM improvements monitoring template 13-14.pdf
4.1.2 Improvements case study template.pdf
5.1 Monthly scores aggregation sheet.pdf
5.1.1 Monthly reporting template.pdf
5.1.2 Quartely reporting template.pdf
5.1.3 Bi-annual sector reporting template.pdf
Final FSDM Questionnaire 2013-14.xlsx
FSDM final visit summary report 2013-14.xlsx
2014-15
FSDM Questionnaire 2014-15.pdf
FSDM Visit Summary Report 2014-15.pdf
Improvements Monitoring Guideline 2014-15.pdf
Scores Consolidation Guideline 2014-15.pdf
Visit Summary Report Guidelines 2014-15.pdf
2015-16
2015-2016 FSDM Questionnaire.pdf
2015-2016 Summary Report Template.pdf
FSDM Joint Annual Planning Guidelines 201516.pdf
FSDM Questionnaire Guideline 2015-2016.pdf
FSDM Scores Consolidation Guideline 2015-2016.pdf
FSDM Operational Framework 2015-2016.pdf
FSDM Improvements Monitoring Guideline 2015-2016.pdf
2016-17
FSDM Assesment Framework.pdf
FSDM Sector Analysis Report.pdf
HOW TO DEVELOP MEASUREABLE STANDARDS AND USE THEM FOR DELIVERING QUALITY FRONTLINE SERVICES.pdf
FSDM Operational Guide Framework 2016-2017.pdf
FSDM 2016-2017 Assessment Tool.pdf
2017-18
FSDM Operational Guidelines 2017-2018.pdf
FSDM Assessment Tool 2017-2018.pdf
FSDM 2017-2018 Sector Fact Sheets.pdf
2018-19
FM Assessment Tool 2018-2019 - Staff.pdf
FM Assessment Tool 2018-2019 - All Sectors - User.pdf
FM Assessment Tool 2018-2019 - All Sectors - Monitors.pdf
FM 2018-2019 Reporting Template.pdf
FM 2018-2019 Health Staff Monitoring Tool.pdf
FM 2018-2019 Education Staff Monitoring Tool.pdf
Frontline Monitoring and Support Operational Guidelines Framework 2018-19.pdf
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